1. Information we collect
We may collect information you provide directly, including your name, email address, communication preferences, enquiries, event registrations and information submitted when participating in Pivot Australia activities. Newsletter registration may indicate an interest in political or civic matters. We only ask for information reasonably required for the relevant activity.
2. How we collect it
We collect information through website forms, email, event registrations and direct communications. Our website may also collect limited technical information such as IP address, browser type and security logs needed to operate and protect the service.
3. Why we use it
We use personal information to provide requested updates, confirm subscriptions, manage events and participation, respond to enquiries, maintain security, improve our services and meet legal obligations. We do not sell personal information.
4. Email communications
We send newsletters and campaign or event updates where you have requested them or otherwise consented. You may unsubscribe at any time using the link in an email or by contacting us. Transactional messages needed to process a request may still be sent.
5. Service providers
We may use trusted providers to host the website, store information and deliver email, including Railway and Resend. These providers may process information in other countries. We limit disclosure to what is reasonably needed to provide the service.
6. Storage and security
We take reasonable technical and organisational measures to protect information against misuse, interference, loss and unauthorised access. No online system is completely secure. We retain information only for as long as reasonably required, including to maintain consent and unsubscribe records.
7. Access and correction
You may ask to access or correct personal information we hold about you. We may need to verify your identity before responding. Contact us using the address below.
8. Questions or complaints
Questions, privacy requests or complaints can be sent to hello@pivotaustralia.org. We will review and respond within a reasonable period.
9. Changes
We may update this policy when our services or legal obligations change. The current version and update date will remain available on this page.